Evalix / Principal
Principal FAQ
Premium guidance for school oversight, leadership dashboards, and cohort visibility.
Leadership overview
Review progress and trends
Review school-wide progress, cohort visibility, and dashboard summaries that support oversight and decision-making.
What to confirm
Verify school configuration
Check school profile, cohort mapping, and grade, board, and medium configuration so reports match the intended student set.
Contact support
Escalate access or data issues
Use support when school-level data is missing, reports do not match the expected cohort, or role access needs verification.
Common questions
These answers help principals interpret school-level reporting and access behavior.
Principal users can review school-level performance, leadership dashboards, and cohort visibility that support oversight and decision-making.
Incomplete reports usually mean the school profile, cohort mapping, or student profile data needs review. Check that the configuration is correct for the current school.
Use the dashboard to identify progress patterns, monitor learning outcomes, and support teachers with school-wide academic decisions.
Make sure your account is signed in with the Principal role and that your school data is assigned correctly. If the issue remains, contact support for access verification.
This usually means the school or cohort mapping needs review. Confirm the grade, board, and medium assignments so the correct student set is loaded.
Use the dashboard to identify progress patterns, monitor learning outcomes, and support teachers with school-wide academic decisions. It is most useful when you compare cohorts and look for trends.
Share your role, school name, user name, and a short screenshot or description of what is wrong. That helps support verify whether the account, role, or school mapping needs to be corrected.
School oversight and troubleshooting cues
What to monitor
- School-wide progress and trends.
- Assessment visibility across cohorts.
- Whether reports match the intended student set.
Support and access follow-up
- Refresh after configuration changes.
- Verify the cohort mappings before comparing reports.
- Contact support with role, school name, and screen details if access still looks incorrect.